General Information | Consumer Protection | Consumer Assistance | Smart Energy | Electric | Natural Gas | Telecommunications | Water | En Español
General Information
- About the Office of the Ohio Consumers' Counsel
- How to Testify at Local Public Hearings
- How Utility Legislation Becomes Law in Ohio
Consumer Protection
- Do Not Call Telephone Protection for Ohioans
- How to Avoid Slamming and Cramming
- How to Avoid Utility Scams and Fraud
- Power Outages: Safety Tips and Consumer Rights
- The Facts about Utility Line Warranties
- Utility Service for Tenants (Submetering)
Consumer Assistance
- Consumer Assistance for Military Families
- Energy Assistance Appointment Checklist
- Home Energy Assistance Program: (HEAP)
- Home Weatherization Assistance Program (HWAP)
- Keep Utilities on with a Medical Certification Waiver
- En Español: Exención por Certificación Médica
- Percentage of Income Payment Plan (PIPP Plus)
- Summer Crisis Program
- Telephone Lifeline Programs in Ohio
- Winter Reconnect Order (WRO)
- Your Guide to Energy Disconnection and Reconnection
- Your Guide to Telephone Disconnection and Reconnection
- Utility-Funded Assistance Programs Available to Consumers (Fuel Funds)
- En Español: Fondos de Combustible
Smart Energy
- Beat the Heat: Summer Cooling Tips
- CenterPoint Energy (formerly Vectren) Energy Efficiency Programs
- Columbia Gas of Ohio Energy Efficiency Programs
- Dominion East Ohio Energy Efficiency Programs
- Easy Ways to Save Energy and Money
- Energy Efficiency - Do You Make the Grade? (Questions)
- Energy Efficiency - Did You Make the Grade? (Answers)
- Energy Efficiency Scavenger Hunt
- Frequently Asked Questions about Vampire Power
- Guide to: Improving Home Energy Efficiency
- Holiday Smart Energy Living
- Home Energy Audit: Reduce Energy Usage and Save on Utility Bills
- How to Shop for Lightbulbs
- Smart Energy Tips
- En Español: Consejos de Energía Inteligente
Electric
- An Introduction to Smart Grid
- Electric Bill Made Easy
- Electric Meter Reading
- UPDATED > How to Make Wise Energy Choices (Energy Choice 101)
- Establishing Electric & Natural Gas Service
- Frequently Asked Questions about Vampire Power
- How to Avoid Slamming and Cramming
- Power Outages: Safety Tips and Consumer Rights
- Renewable Energy Sources: Solar Power
- Renewable Energy Sources: Wind Power
- The Basics of Governmental Energy Aggregation
- The Basics of Tree Trimming
- The Cost of Convenience: Paying Your Electric Utility Bills
- The Facts about Electric Budget Billing
- The Facts about Utility Line Warranties
- Utility Service for Tenants (submetering)
Natural Gas
- UPDATED > How to Make Wise Energy Choices (Energy Choice 101)
- Establishing Electric & Natural Gas Service
- Guide to Understanding Your Natural Gas Bill
- How to Avoid Slamming and Cramming
- Standard Choice Offer (SCO) FAQs
- The Basics of Governmental Energy Aggregation
- The Cost of Convenience: Paying Your Natural Gas Utility Bills
- The Facts about Natural Gas Budget Billing
- The Facts about Utility Line Warranties
- Utility Service for Tenants (Submetering)
Telecommunications
- Cost of Convenience: Paying Your Telephone Utility Bills
- Do Not Call Telephone Protection for Ohioans
- How to Avoid Slamming and Cramming
- Ohio Area Code Update
- Telephone Bill Made Easy
- Telephone Lifeline Programs in Ohio
- Telephone Service Options
- Your Guide to Telephone Disconnection and Reconnection
Water
- An OCC Guide to Water Conservation
- Guide to Your Water Bill and Service
- The Facts about Utility Line Warranties
- Utility Service for Tenants (Submetering)
En Español
- Acerca de la Oficina del Asesor de los Consumidores
- For Viewing: (Para Ver): Acerca de la Oficina del Asesor de los Consumidores
- For Printing (Para Imprimir): Acerca de la Oficina del Asesor de los Consumidores
- Su Guía Para la Desconexión y Reconexión de Recursos Energéticos
- Cómo Elegir la Energía de Manera Acertada Elección de la Energía 101
- Instalar un Servicio de Electricidad y Gas Natural
- Cómo Evitar las Estafas y Los Fraudes en los Servicios Públicos
- Fondos de Combustible
- Exención por Certificación Médica
- Consejos de Energía Inteligente
- Cambios de Compañía no Autorizados (Slamming) y Cargos por Servicios no Reconocidos (Cramming)