Telephone
Many Ohioans, especially those in rural areas, rely on traditional wireline telephone service. The Office of the Ohio Consumers' Counsel (OCC) advocates to protect consumers’ access to basic landline telephone service that is reliable and reasonably priced.
Featured Issues
Telephone Lifeline Programs in Ohio
Can provide income-eligible consumers a discount on telephone service.
Ways to Stop Unwanted Calls
There are laws and rules governing telemarketing, which protect you from getting unwanted calls.
How to Avoid Utility-Related Scams and Fraud
Common utility-related scams, how to avoid being scammed, and where to report it.
Related Topics
What to Know About Utility Line Warranties
Information to consider when deciding whether to purchase a utility line warranty.
Telephone Service Options Available to Consumers
Technology has created more communication options available.
Your Guide to Telephone Disconnection and Reconnection
Learn about your rights when your land-line telephone is disconnected.
Telephone Bill Made Easy
You receive and pay your telephone bill every month, but do you know what the charges on your bill mean?