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Contact us online or call (877) 742-5622 or locally at (614) 466-9467


For general information or questions about utility services, you may contact us online, call the Office of the Ohio Consumers' Counsel (OCC) at (877) 742-5622, locally at (614) 466-9467 or e-mail your inquiry to occ@occ.ohio.gov.

If you have a complaint related to either submetering or basic wireline phone service, you may contact us online, call the Office of the Ohio Consumers' Counsel (OCC) at (877) 742-5622, locally at (614) 466-9467 or e-mail your complaint to occ@occ.ohio.gov.

For complaints related to other utility issues not listed above, the Public Utilities Commission of Ohio (PUCO) can be reached via phone at 1-800-686-7826 or on the Internet at https://puco.ohio.gov/help-center/file-a-complaint.

Mailing address

Office of the Ohio Consumers' Counsel
65 East State Street, Suite 700
Columbus, Ohio 43215

Email address

occ@occ.ohio.gov


Other resources