Utility Consumers: Where is my refund?
Ohioans have been denied $1.5 billion in electric refunds since 2009.
Consumer Alert:
Christi Water Proposes a Rate Increase for Noble Township Consumers in Defiance County
Christi Water Proposes a Rate Increase for Noble Township Consumers in Defiance County
A typical household using 600 cubic feet of water a month would see its bill increase from $107.72 to $125.26.
In The News
Testimony & Filings
Consumer Protection
Consumer Alert:
AES Ohio Wants to Raise Your Electric Bill Again!
AES Ohio Wants to Raise Your Electric Bill Again!
If approved, the average customer will be paying $21.75 more per month for delivery—about $261 more per year!
Consumer Alert:
CenterPoint Proposes a Natural Gas Rate Increase for its Consumers
CenterPoint Proposes a Natural Gas Rate Increase for its Consumers
A typical monthly residential bill could increase by $23.37, costing consumers about $280 more a year.
Consumer Alert:
Data Center Costs – Who should pay the costs of serving these power-hungry consumers?
Data Center Costs – Who should pay the costs of serving these power-hungry consumers?
OCC urges Consumers to attend the Jan. 3rd hearing or comment online.
Videos: Understanding Your Ohio Utilities
Having trouble paying your utility bill or wondering about energy choice?
Energy Choice: Block the Knock
Nicer weather may increase energy marketers knocking and claiming to save you money.
Energy Choice: How to Spot a Bad Apple
A bad deal with a natural gas or electric marketer could cost you hundreds or even thousands of dollars a year. There are some “bad apples” to avoid!
Power Outage Tips and Consumer Rights
Be prepared and know your rights if a power outage occurred today.
Your Guide to Energy Disconnection & Reconnection
There is help if you struggle to pay electric and natural gas bills.
Energy Choice: Know Your Rights!
Ohio law clearly defines rules and codes of conduct marketers must follow.
Utility Guide to Renting
Before signing the lease for your new apartment, understand what your utilities will be like before writing your name on the dotted line.
Submetering (reselling of utility services) and proposed legislation
A submeter allows an apartment owner or other company to purchase utility service (electric and water) and then resell that service to tenants.
Consumer Advocacy
Consumer Alerts
Your voices can make a difference.
Your voices can make a difference.
It is very important for the PUCO to hear from you, the consumers directly affected by rate increases.
Let’s end consumer subsidies of coal power plants
OCC has long-opposed coal subsidies funded through consumers’ electricity rates
OCC Board Chair Writes Letter to PUCO Nominating Council
Asks to Reform its Process for Nominating PUCO Commissioner Applicants to the Governor.
Ohio Consumer Voices Need to Be Heard
OCC joined several Ohio Legal Aid advocates asking the PUCO for a virtual hearing in FirstEnergy’s latest rate increase proposal that consumers deserve.
OCC Files Complaint at FERC to Protect Consumers
OCC asks FERC to step in and review supplemental transmission projects that are costing Ohioans hundreds of millions of dollars.
Consumer Advocates’ Request for Utility Disconnection Suspension Adopted by PUCO
Ruling will give at-risk Ohioans protection from utility disconnection during assistance application process.
Utility Reform
OCC Board passes resolution to reform the process for selecting PUCO Commissioners.
OCC Calls for FE Investigation
OCC asks PUCO to investigate FirstEnergy on behalf of consumers.