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Need Assistance? Assistance may be available for Ohioans who need help paying their utility bills.


Many Ohioans, especially those in rural areas, rely on traditional wireline telephone service. The Office of the Ohio Consumers' Counsel (OCC) advocates to protect consumers’ access to basic landline telephone service that is reliable and reasonably priced.

Featured Topics

How to Avoid Utility-Related Scams and Fraud

Common utility-related scams, how to avoid being scammed, and where to report it.

Ohio Area Code Update

Learn more about how area codes work in Ohio.

Telephone Lifeline Programs in Ohio

Can provide income-eligible consumers a discount on telephone service.

Ways to Stop Unwanted Calls

There are laws and rules governing telemarketing, which protect you from getting unwanted calls.

Related Issues

Your Guide to Telephone Disconnection and Reconnection

Learn about your rights when your land-line telephone is disconnected.

What You Need to Know About Utility Line Warranties

Information to consider when deciding whether to purchase a utility line warranty.

Telephone Service Options Available to Consumers

Technology has created more communication options available.

Telephone Bill Made Easy

You receive and pay your telephone bill every month, but do you know what the charges on your bill mean?