Office of the Ohio Consumers' Counsel Logo - Your Residential Utility Advocate- Electric - Natural Gas - Telephone - Water Office of the Ohio Consumers' Counsel Logo - Your Residential Utility Advocate- Electric - Natural Gas - Telephone - Water

Need Assistance? Assistance may be available for Ohioans who need help paying their utility bills.

Recently Updated

$217,855,112

($153,049 per day)

HB6 Coal-Power Subsidies You Paid to AEP, AES & Duke Since 1/1/20 (Estimated)

Read Report

Recently Updated

41,888,865 tons CO2

30,673 tons NOx

23,739 tons SO2

Estimates for Pollution per US EPA 2022 Data

Pollution from AEP, AES & Duke OVEC Coal Plants Since 1/1/20

Read US EPA Pollution Report
Ohio Consumer Voices Need to Be Heard
Ohio Consumer Voices Need to Be Heard

OCC joined several Ohio Legal Aid advocates asking the PUCO for a virtual hearing in FirstEnergy’s latest rate increase proposal that consumers deserve.

Learn More
Consumer Alert:
Dominion Energy asks the PUCO for a 30 percent rate increase

OCC says 'not so fast'

Learn More

Ohio Consumers' Counsel Maureen Willis - I am honored and humbled to have the opportunity to server Ohio's residential consumers as the fifth Consumers' Counsel. I will work hard to carry on the rich tradition of consumer advocacy that has been the hallmark of the agency. Photo of Governor Mike DeWine swears in Maureen Willis. She is pictured with her husband Ross and the Deputy Consumers' Counsel Angela O'Brien.

 

Ohio Consumers' Counsel Maureen Willis - I am honored and humbled to have the opportunity to server Ohio's residential consumers as the fifth Consumers' Counsel. I will work hard to carry on the rich tradition of consumer advocacy that has been the hallmark of the agency. Photo of Governor Mike DeWine swears in Maureen Willis. She is pictured with her husband Ross and the Deputy Consumers' Counsel Angela O'Brien.

In The News

Testimony & Filings

Application for Rehearing Partnering with Legal Aid Advocates
-Public Utilities Commison of Ohio
PUCO Declines to Approve OCC Subpoena of FirstEnergy Executive in FirstEnergy’s $1.4 Billion Rate Increase-Case; FirstEnergy to Fight OCC’s Request
-Public Utilities Commison of Ohio
Authorize Certain Public Bodies to Meet Virtually
-House Government Oversight Committee
Ohio Consumers’ Counsel Makes its Case to Protect Consumers in FirstEnergy’s $1.4 Billion Rate Increase Proposal
-Public Utilities Commison of Ohio
Ohio Consumers’ Counsel Seeks More Time to Respond to PJM Proposal that Could Harm Consumers
-Federal Energy Regulatory Commission
PUCO Punishes Energy Marketer Green Choice but Falls Short of Permanent Ban Sought by Ohio Consumers’ Counsel
-Public Utilities Commison of Ohio
Ohio Consumers’ Counsel Continues to Oppose Energy Harbor/Vistra Merger as Harmful to Ohio Consumers
-Federal Energy Regulatory Commission
Consumers’ Counsel challenges PUCO Decision Allowing $25 million in Charges to Duke Consumers for Coal Plant Subsidies
-Public Utilities Commison of Ohio

View All Legislative Testimony

Consumer Protection

Power Outage Tips and Consumer Rights
Power Outage Tips and Consumer Rights

Be prepared and know your rights if a power outage occurred today.

Learn More
Subsidy Scorecard
Subsidy Scorecard

Consumer payments for utility corporate welfare.

Learn More
A person holding an empty wallet
Disconnection & Reconnection

There is help if you struggle to pay electric and natural gas bills.

Learn More
A woman with her dog hold a door shut on a man holding a contract
Block the Knock

Rash decisions at the front door can cost you money.

Learn More
How to Make Wise Energy Choices

Concerned about energy prices?

Learn More
a pie chart showing 1.5 billion in electric refunds since 2009
Ohioans Denied Electric Refunds

Ohioans have been denied $1.5 billion in electric refunds since 2009.

Learn More

Consumer Advocacy

highlighting reform in the dictionary
Utility Reform

OCC Board passes resolution to reform the process for selecting PUCO Commissioners.

Read Resolution
OCC and Advocates Call for Reform

OCC, Pro Seniors and LASSO write letter for reform.

Read Letter
A gavel on a folder
OCC Calls for FE Investigation

OCC asks PUCO to investigate FirstEnergy on behalf of consumers.

Read Filing
A stack of papers
FERC Responds to OCC

Utility should eliminate ‘FERC Candy’ charge, orders refund for AEP consumers.

Read FERC Response
Pen writing on a document
Call for HB 6 Veto

OCC and OMA ask Governor for veto of House Bill 6.

Read Letter
A man holds a microphone
Consumer Alert:
FirstEnergy Rate Increase

FirstEnergy wants the PUCO to increase your electric bill

You Have the Right to Make Your Voice Heard at the PUCO!

Learn More
A woman addresses a crowd with a microphone
Consumer Alert:
AEP Rate Increase

AEP wants the PUCO to increase your electric bill.

OCC says not so fast.

Learn More
A street sign that says reform
OCC Board Chair Asks PUCO Nominating Council to Reform its Process for Nominating PUCO Commissioner Applicants to the Governor

Read Letter
Gavel on a stack of folders
Protecting At-Risk Consumers

OCC partners with advocates to call for consumer protections.

Read Filing
A pen signs a document
Consumer Advocates’ Request for Utility Disconnection Suspension Adopted by PUCO

Ruling will give at-risk Ohioans protection from utility disconnection during assistance application process.

Read Filing
Outside of the Federal Energy Regulatory Commision Building
OCC Files Complaint at FERC to Protect Consumers

OCC asks FERC to step in and review supplemental transmission projects that are costing Ohioans hundreds of millions of dollars.

Read Filing