Consumer Alert:
Duke Seeks 38% Increase in Distribution Charges
Duke Seeks 38% Increase in Distribution Charges
Under Duke’s proposal, a typical consumer’s distribution charge would increase by 38% – nearly $18 more per month. If approved, the new electric distribution rates will take effect in 2027.
Consumer Alert:
Enbridge Gas Ohio Seeks Bill Increase
Enbridge Gas Ohio Seeks Bill Increase
If approved, the proposal would raise bills for the average residential consumer by about $9.50 per month (approximately 10%).
Consumer Alert:
AES Ohio Wants to Raise Electric Bills Again!
AES Ohio Wants to Raise Electric Bills Again!
OCC Calls for Fair, Affordable Rates for Consumers
If you’re thinking “enough is enough,” now is the time to speak up.
In The News
Testimony & Filings
Consumer Protection
The Cost of Your Cloud: Data Centers in Ohio
As more data centers are being built in Ohio, the demand is putting stress on the state’s power grid and water supply.
Percentage of Income Payment Plan (PIPP Plus)
A year-round extended payment plan to pay electric and/or natural gas bills based on a percentage of household income.
OCC Newsletters
Timely information about residential utility issues, consumer protections, policy developments, and tips to help you save money.
OCC Newsletter – Spring 2026
In this issue: Annual Report • Consumers' Counsel Message • Submetering • Data Centers • Tree Trimming • Consumer Alerts • Legislative News • Follow Us
Understanding Your Ohio Electric Bill: Where Your Money Goes
Your electric bill can be confusing, but knowing what each part means helps you take control of your energy costs.
Consumer Utility Assistance
Fact sheets about assistance programs and disconnection protections for utility services.
HEAP Summer Crisis Program (SCP)
Assists with electric utility bills, central air conditioning repairs, an air conditioning unit and/or fan purchases.
Available July–Sept.
30-Day Medical Certificate
Helps consumers avoid disconnection or reconnect service if someone in the home has a medical condition.
Utility-Provided Assistance Programs
Helps utility customers with payment assistance for electric, natural gas and/or water bills.
Utility Line Clearing and Tree Trimming
Ohio law requires utilities to maintain the safety of their lines.
Home Energy Assistance Program (HEAP)
A benefit directly applied once per heating season to the main heat source or bulk fuel bill.
Your Guide to Energy Disconnection & Reconnection
There is help if you struggle to pay electric and natural gas bills.
Telephone Lifeline Programs in Ohio
Can provide income-eligible consumers a discount on telephone service.
Consumer Advocacy
Consumer Alerts
Your voices can make a difference.
Your voices can make a difference.
It is very important for the PUCO to hear from you, the consumers directly affected by rate increases.
OCC U.S. Supreme Court Victory Secures $445M in Savings for Ohio Consumers
Win Secures Savings for Ohio electric consumers through 2031 and beyond.
Utility Consumers: Where is my refund?
Ohioans have been denied $1.5 billion in electric refunds since 2009.
OCC Settlement Secures $280 million in Restitution for FirstEnergy Consumers
After six years, consumers’ counsel advocacy secures major accountability in House Bill 6 scandal.
Governor DeWine signs HB 15, Marking a Win for Ohio Consumers
House Bill 15 is a step forward for residential utility consumers in Ohio
OCC Challenges Unfair Transmission Fee Increases at FERC
The proposed project includes new high-voltage transmission lines estimated to cost approximately $1.1 billion, with up to 60% of those costs potentially allocated to Ohio consumers.