OCC U.S. Supreme Court Victory Secures Hundreds of Millions in Savings for Ohio Consumers
More than $400 million in savings for Ohio electric consumers through 2031 with additional savings expected in future years.
OCC’s Five-Year Fight Pays off: PUCO Imposes $250M penalty on FirstEnergy in HB 6 Scandal
See OCC filings to protect consumers in related PUCO cases
Consumer Alert:
AES Ohio Wants to Raise Electric Bills Again!
AES Ohio Wants to Raise Electric Bills Again!
OCC Calls for Fair, Affordable Rates for Consumers
If you’re thinking “enough is enough,” now is the time to speak up.
Consumer Alert:
Aqua Ohio Wants Another Water Rate Increase for Ohio Consumers
Aqua Ohio Wants Another Water Rate Increase for Ohio Consumers
$13.4 million more requested from consumers – Impact varies by service area.
Consumer Alert:
Aqua Ohio Wants Another Sewer Rate Increase for Ohio Consumers
Aqua Ohio Wants Another Sewer Rate Increase for Ohio Consumers
$1.2 million more requested from consumers – Impact varies by service area.
In The News
Testimony & Filings
Consumer Protection
Power Outage Tips and Consumer Rights
Be prepared and know your rights if a power outage occurred today.
Percentage of Income Payment Plan (PIPP Plus)
A year-round extended payment plan to pay electric and/or natural gas bills based on a percentage of household income.
Special Reconnect Order (SRO)
Assistance for utility customers (regardless of income) to reconnect or avoid service disconnection.
Available mid-Oct. to mid-April
OCC Newsletters
Timely information about residential utility issues, consumer protections, policy developments, and tips to help you save money.
HEAP Winter Crisis Program (WCP)
Maintain or restore service, establish new or transfer service, help with a PIPP default or first PIPP payment.
Available Nov.–March
Quick Facts: Data Centers in Ohio
A large or “hyperscale” data center can use as much electricity as 100,000 homes.
Consumer Utility Assistance
Fact sheets about assistance programs and disconnection protections for utility services.
Your Guide to Energy Disconnection & Reconnection
There is help if you struggle to pay electric and natural gas bills.
Home Energy Assistance Program (HEAP)
A benefit directly applied once per heating season to the main heat source or bulk fuel bill.
Telephone Lifeline Programs in Ohio
Can provide income-eligible consumers a discount on telephone service.
30-Day Medical Certificate
Helps consumers avoid disconnection or reconnect service if someone in the home has a medical condition.
Utility-Provided Assistance Programs
Helps utility customers with payment assistance for electric, natural gas and/or water bills.
Consumer Advocacy
Consumer Alerts
Your voices can make a difference.
Your voices can make a difference.
It is very important for the PUCO to hear from you, the consumers directly affected by rate increases.
Utility Consumers: Where is my refund?
Ohioans have been denied $1.5 billion in electric refunds since 2009.
Governor DeWine signs HB 15, Marking a Win for Ohio Consumers
House Bill 15 is a step forward for residential utility consumers in Ohio
