Ohio Consumers’ Counsel 2025 Annual Report
Learn about OCC’s advocacy for you in our 2025 Annual Report.
Consumer Alert:
Enbridge Gas Ohio Seeks Bill Increase
Enbridge Gas Ohio Seeks Bill Increase
If approved, the proposal would raise bills for the average residential consumer by about $9.50 per month (approximately 10%).
Consumer Alert:
AES Ohio Wants to Raise Electric Bills Again!
AES Ohio Wants to Raise Electric Bills Again!
OCC Calls for Fair, Affordable Rates for Consumers
If you’re thinking “enough is enough,” now is the time to speak up.
Updated:
OCC Settlement Secures $280 million in Restitution for FirstEnergy Consumers
OCC Settlement Secures $280 million in Restitution for FirstEnergy Consumers
Find out more about OCC’s efforts.
OCC U.S. Supreme Court Victory Secures Hundreds of Millions in Savings for Ohio Consumers
More than $400 million in savings for Ohio electric consumers through 2031 with additional savings expected in future years.
In The News
Testimony & Filings
Consumer Protection
HEAP Winter Crisis Program (WCP)
Maintain or restore service, establish new or transfer service, help with a PIPP default or first PIPP payment.
Available Nov.–March
Consumer Utility Assistance
Fact sheets about assistance programs and disconnection protections for utility services.
Percentage of Income Payment Plan (PIPP Plus)
A year-round extended payment plan to pay electric and/or natural gas bills based on a percentage of household income.
Quick Facts: Data Centers in Ohio
A large or “hyperscale” data center can use as much electricity as 100,000 homes.
Special Reconnect Order (SRO)
Assistance for utility customers (regardless of income) to reconnect or avoid service disconnection.
Available mid-Oct. to mid-April
OCC Newsletters
Timely information about residential utility issues, consumer protections, policy developments, and tips to help you save money.
Utility-Provided Assistance Programs
Helps utility customers with payment assistance for electric, natural gas and/or water bills.
Home Energy Assistance Program (HEAP)
A benefit directly applied once per heating season to the main heat source or bulk fuel bill.
Utility Line Clearing and Tree Trimming
Ohio law requires utilities to maintain the safety of their lines.
Your Guide to Energy Disconnection & Reconnection
There is help if you struggle to pay electric and natural gas bills.
30-Day Medical Certificate
Helps consumers avoid disconnection or reconnect service if someone in the home has a medical condition.
Telephone Lifeline Programs in Ohio
Can provide income-eligible consumers a discount on telephone service.
Consumer Advocacy
Consumer Alerts
Your voices can make a difference.
Your voices can make a difference.
It is very important for the PUCO to hear from you, the consumers directly affected by rate increases.
OCC U.S. Supreme Court Victory Secures Hundreds of Millions in Savings for Ohio Consumers
More than $400 million in savings for Ohio electric consumers through 2031 with additional savings expected in future years.
Governor DeWine signs HB 15, Marking a Win for Ohio Consumers
House Bill 15 is a step forward for residential utility consumers in Ohio
Updated:
OCC Settlement Secures $280 million in Restitution for FirstEnergy Consumers
OCC Settlement Secures $280 million in Restitution for FirstEnergy Consumers
Find out more about OCC’s efforts.
Utility Consumers: Where is my refund?
Ohioans have been denied $1.5 billion in electric refunds since 2009.