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Ohio Consumers' Counsel Advocates for Change
to Require Refunds of Improper Utility Charges
Read how consumers have been denied $1.2 billion
in utility refunds since 2009.
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Protecting Consumers from Unwanted
Telemarketing and Scams
OCC’s website contains materials instructing consumers
how to avoid being charged for services or enrolled in
programs without their knowledge or approval.
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Public utilities suspend disconnections of
customers during the health emergency
The Public Utilities Commission of Ohio (PUCO) has asked
public utilities to suspend their disconnections of consumers
for nonpayment, due to the health emergency.
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Is your money for natural gas going up in smoke?
Based on recent prices, most consumers can save money
buying natural gas through their utility (Columbia, Dominion,
Duke, Vectren) instead of from an energy marketer.
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Office of the Ohio Consumers' Counsel
2019 Annual Report
View OCC's annual report to the legislature.
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Consumer Protections from Door-to-Door
Energy Sales
You don’t have to open your home’s front door when energy marketers
come knocking. And you have the right to call your electric and gas
utilities to stop them from sharing your contact information
with energy marketers.
Learn More
