National Consumer Protection Week 2024
The first full week of March, the Federal Trade Commission (FTC) marks National Consumer Protection Week (NCPW) as a time to help people understand their consumer rights and avoid frauds and scams. This year, the FTC will observe NCPW from March 3 – March 9. Office of the Ohio Consumers’ Counsel (OCC) will educate Ohioans about scams and other important consumer issues during that week and the whole month of March.
How to Avoid Utility-Related Scams and Fraud
Common utility-related scams, how to avoid being scammed, and where to report it.
Ways to Stop Unwanted Calls
There are laws and rules governing telemarketing, which protect you from getting unwanted calls.
How to Spot a Bad Apple
A bad deal with a natural gas or electric marketer could cost you hundreds or even thousands of dollars a year. There are some “bad apples” to avoid!
What You Need to Know About Utility Line Warranties
Information to consider when deciding whether to purchase a utility line warranty.
Power Outage Tips and Consumer Rights
Be prepared and know your rights if a power outage occurred today.
Your Guide to Energy Disconnection & Reconnection
There is help if you struggle to pay electric and natural gas bills.