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Block the Knock

Want to be left alone?

You have the right to call your electric and gas utilities and tell them NOT to share your contact information with energy marketers.

The Ohio Consumers’ Counsel (OCC) and the Northeast Ohio Public Energy Council (NOPEC) are partnering to share information for protecting Ohio consumers of electricity and natural gas.

Consumers should use caution when confronted with door-to-door sales of energy. Your best option may be to block the knock, by not answering your door.  Decisions about buying energy are complex and best made after careful review and checking of information not immediately available with a marketer at your door. When making your review, also consider choosing your utility’s “standard offer” or a government aggregation program. View this OCC web page for tips on what to do:  You can learn more about protecting your family from energy scams, at this OCC web page:    

DO NOT provide a copy of your utility bill or share any personal identifying information with a marketer at your door.  

NOPEC’s Block the Knock registry (available in certain communities) helps keep door-to-door solicitors away.  View this NOPEC web page for information about Block the Knock

Also, your local government may have information about no-soliciting signage or programs to limit door-to-door sales in your community. 

Utility Contact Information


Natural Gas:

Telephone numbers:


  • American Electric Power – 1-800-672-2231
  • Dayton Power & Light – 1-800-433-8500
  • Duke Energy Ohio – 1-800-544-6900
  • The Illuminating Company – 1-800-589-3101
  • Ohio Edison – 1-800-633-4766
  • Toledo Edison – 1-800-447-3333

Natural Gas:

  • Columbia Gas of Ohio – 1-800-344-4077
  • Dominion East Ohio – 1-800-362-7557
  • Duke Energy Ohio – 1-800-544-6900
  • Vectren Energy of Ohio – 1-800-227-1376