Office of the Ohio Consumers' Counsel

Telecom - Top News

Telephone Network Transition Collaborative

Oct. 04, 2016 – IP Transition Overview – Federal Communications Commission (FCC) discusses Internet Protocol transition with questions, comments, and closing remarks. 

Telephone Network Transition Collaborative (PUCO)


Consumer and industry reps to discuss protections for telephone basic service customers at PUCO 

Dec. 01, 2015 – The Office of the Ohio Consumers’ Counsel will participate in the Ohio Network Transition Collaborative, organized by The Public Utilities Commission of Ohio (PUCO) to evaluate the availability of comparable telecommunications services, identify possible vulnerable Ohioans, and develop expectations for consumer education.

Consumer and industry reps to discuss protections for telephone basic service customers at PUCO 


Area code 614 had been scheduled to receive an overlay plan

Sept. 09, 2015 – Area code 614 had been scheduled to receive an overlay plan. The new area code was assigned number 380. Permissive 10-digit dialing begins on Feb. 27, 2016. Mandatory use of the new area code has been suspended due to a decrease in number assignments.

Area code 614 had been scheduled to receive an overlay plan


Telephone consumers can prepare for new 220 area code

Sept. 16, 2014 – Consumers who reside in the region served by the 740 area code can soon begin to prepare for the new 220 area code overlay. Beginning Sept. 20, consumers served by the 740 area code can get in the habit of dialing 10 digits instead of seven to complete a local call. The changes will not affect service.

The new dialing procedure will be required in the 740 area code beginning March 21, 2015. New numbers with the 220 prefix will not be assigned to consumers until April 22, 2015.

The Public Utilities Commission of Ohio (PUCO) approved the 220 area code overlay in December 2013 due to the anticipated exhaustion of available numbers with the 740 prefix. Consumers can read more about Ohio area codes at the link below.

Telephone consumers can prepare for new 220 area code


OCC Governing Board passes resolution protecting basic telephone service customers

June 04, 2013 – The Office of the Ohio Consumers' Counsel Governing Board issued a resolution in support of basic local telephone service for Ohio consumers.

OCC Governing Board passes resolution protecting basic telephone service customers


OCC Testifies on Effects of Telecom Deregulation

Apr. 03, 2013 – The Select Committee on Telecommunications Regulatory Reform held its second meeting to review the impact of SB 162 (128th General Assembly). The Consumers' Counsel holds a seat on the Committee. OCC provided testimony to the Committee regarding the effect of further deregulating the rates and service quality protections for Ohio's landline telephone customers.

OCC Testifies on Effects of Telecom Deregulation


General Information

The Office of the Ohio Consumers’ Counsel (OCC) advocates on behalf of residential telephone customers in cases before the Public Utilities Commission of Ohio and at the federal level, through its membership in the National Association of State Utility Consumer Advocates. OCC also advocates for residential telephone consumers regarding legislation considered by the Ohio General Assembly.

Educational Information
OCC offers fact sheets on important telecommunications issues affecting Ohioans, such as Universal Service Fund: Improving access to telecommunications services, Your guide to choosing among many telephone options, How to Avoid Slamming and Cramming and others.

Legislative Action
In June 2015, Governor John R. Kasich signed into law House Bill 64, which required the PUCO to establish a collaborative process to address the Internet-protocol transition. The collaborative process includes input from a variety of interested parties. The PUCO is also seeking public comments regarding the Internet-protocol network transition. Please visit the PUCO website to provide comments (LINK: http://www.puco.ohio.gov/puco/index.cfm/be-informed/consumer-topics/telephone-network-transition/submit-comments-to-network-transition-collaborative/#sthash.Azoozsi4.H07GoHfl.dpbs).

The PUCO may also be reached by calling (800) 686-7826. For more information, or to sign up for regular updates regarding the collaborative process, please visit www.PUCO.ohio.gov.

Information believed accurate but not guaranteed.
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