Office of the Ohio Consumers' Counsel

Legal Disclaimer

The Office of the Ohio Consumers' Counsel believes all information on this site to be accurate, and we strive to correct errors and keep our information up-to-date. Please notify our webmaster if you believe any information to be incorrect or out-of-date. However, we disclaim liability for any errors or omissions, and we will not be held responsible for any direct, indirect, or consequential damages resulting from anyone's reliance on or use of the information or files on the OCC site.

Links to other sites are provided as a convenience only; linking to an external site does not represent official OCC endorsement. We cannot control the content found on other sites, and we are not responsible for any consequences of visiting such linked sites. However, should you discover inappropriate, offensive, or misleading materials on a site we have linked to, we would appreciate it if you would contact our webmaster so that we may take appropriate action.

The OCC reserves the right to modify the design, structure, or content of this site at any time without prior notice.

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Privacy Policy

We at the Office of the Ohio Consumers' Counsel are committed to protecting the privacy of consumers. All web servers, including the one that hosts the OCC website, will log:

  1. the date and time you access our site,
  2. the network address (IP number) of the computer system you use to access this site, and
  3. the address of the site that you came to the OCC's site from.

We gather this information to determine how many people use our site, what pages are used most, and to help us determine how we can make our pages more useful. Our policy is that we do not attempt to identify specific individuals who use this site; however, we reserve the right to use any information at our disposal to identify any individual who attempts to "crack" or vandalize our website.

This site uses "cookies" to a very limited extent; our server will issue a cookie when you submit some of the feedback forms found on this site. This cookie does not persist, and it neither gathers nor transmits any significant information. It does not act as a tracking device. If you elect to set your browser to reject cookies, the feedback forms should still work properly (please contact the webmaster if they do not).

If you send us an e-mail or submit information through one of our online forms, we will record and retain your identity and information in an effort to contact you and follow up on your question. Your information may be shared with OCC staff members. Please be aware that although we strive to keep submitted information private, your correspondence may be subject to disclosure to third parties as required by federal and state laws.

If you have any questions about our privacy policy, or about this site in general, please contact the webmaster.

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Copyright Notice

All text, images, and files on this site are the intellectual property of the Office of the Ohio Consumers' Counsel (OCC), unless otherwise noted, and are therefore protected by copyright laws. You may not copy, repost, or redistribute the information, images, or files found on this site without prior written permission from the OCC, except as noted:

  1. People may download or save the material on this site for their personal noncommercial use.
  2. Newspapers and other news publications and sites may reprint any individual press releases that appear in the News section of this site as long as proper attribution is made to the OCC.
  3. Subscribers to the OCC-Information e-mail list may freely forward the content of our e-mails to others, provided they send them with original e-mail headers and subscription information intact.

We at the OCC want the information on our site to be as freely available to the public as possible while protecting our copyright. In general, we will allow noncommercial sites and publications to reprint materials found on this site, provided that they notify us in advance and obtain our written permission.

To obtain reprinting or reposting permission, please contact OCC, by phone at 1-877-742-5622, email at or by mail at 65 East State Street, 7th Floor, Columbus, Ohio 43215-4213. If we grant permission to use content from our site, you must clearly note that the materials were obtained from the OCC and provide a link to the site (or, in the case of hard copy publications, our toll-free number and our URL).

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Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.
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