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  1. Contact Us

    Contact Us … Contact Us When to contact us …  Fill out and submit our Ask OCC a Utility-Related Question form below Email: Email us at …

  2. Utility Guide to Renting

    … submetering Understand your energy choices Contact the OCC Setting up service … for services you didn’t authorize. If you have a question about your bill, refer to our fact sheets for an … Acertada Elección de la Energía 101 Contact the OCC We are your utility advocate, and …

  3. Legal Disclaimer

    … site we have linked to, we would appreciate it if you would contact our webmaster so that we may take appropriate … the feedback forms should still work properly (please contact the webmaster if they do not). If you send … in an effort to contact you and follow up on your question. Your information may be shared with OCC staff …

  4. How to Avoid Utility-Related Scams and Fraud

    … providers. If you think you have been slammed, first contact the company to challenge the change. Then, you should also contact the Public Utilities Commission of Ohio (PUCO) and … you cannot verify their claims. Review your bills monthly, question unfamiliar charges, and do your research before …

  5. Telephone Bill Made Easy

    … For details on what this fee covers for your phone service, contact your provider. Directory assistance fee – … charges, including charges not defined on this fact sheet, contact your provider. Your bill should list a toll-free … a complaint Contact your provider if you have a question or want to dispute a charge. OCC is currently …