Office of the Ohio Consumers' Counsel

Utility Questions?

If you have a question about your electric, natural gas, telephone or water services, please complete the form below. You also can call OCC toll free in Ohio at
1-877-742-5622 or locally at (614) 466-9467.

You must complete all requested information below for your question to be submitted. If you do not include a valid e-mail address and telephone number, the OCC will be unable to contact you to help.

Your Full Name:


Street Address:



Zip Code:

Phone where can you be reached between the hours of 8 a.m. and 5 p.m.

Utility Company Name (not required)

Submit your question:
(Please limit your response to 1,024 characters.)

The information we receive from the following questions helps us to better meet the needs of Ohio's residential utility consumers.

Are you between the ages of:

18 or under
Over 65

How did you first hear of the Office of the Ohio Consumers' Counsel?

Friend or Relative
Utility Company / Bill

How important is it for you to have access to the Office of the Ohio Consumers' Counsel, the state agency that advocates for consumers and provides information about utility issues?

Very important
Not important
Not at all important
Don't know/no opinion

Utility Complaints?

The Public Utilities Commission of Ohio (PUCO) is the designated sole state agency to operate a call center for handling consumer complaints regarding utility service. The PUCO can be reach via phone at 1-800-686-7826 or on the Internet at Public Utilities Commission of Ohio (PUCO) at

For complaints about non-utility matters, contact the Ohio Attorney General at

You also may contact the Governor's Office at 614-466-3555 and your state senator or state representative at 800-282-0253.


Information believed accurate but not guaranteed.
For information about our privacy policy and copyright, visit our Legal Disclaimer page.
The Office of the Ohio Consumers' Counsel is an equal opportunity employer and provider of services.
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