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  1. Testimony on Electric Reliability in Ohio

    … recently missed are System Average Interruption Frequency Index (“SAIFI”) and Customer Average Interruption Duration Index (“CAIDI”). SAIFI measures the average number of … on their local utility bills. Typically, these charges are about 50 % of a residential customer’s bill. Before …

  2. Protect Consumers from Robocalls and Caller ID Spoofing

    … The number of robocalls is staggering. Robocall Index reports that in the month of November 2019, 198 … unanswered. And this trick can be used to deceive consumers about the true nature of the call, which can be of bad …

  3. Subsidies for Power Plants

    … University researchers found that Ohio consumers had saved about $12 billion from the utilities’ competitively bid … through the PJM wholesale markets, and the reliability index (reserve margin) exceeds PJM standards. And there … would cost an average residential customer $1.60 per month, about $20 per year and $420 over the 22-year term of the …

  4. Subsidies for Power Plants

    … University researchers found that Ohio consumers had saved about $12 billion from the utilities’ competitively bid … through the PJM wholesale markets, and the reliability index (reserve margin) exceeds PJM standards. And there … costs of OVEC—this bill will cost those customers up to about $256 million per year. Assuming the current rate of …

  5. Consumer Protections Related to Submetering and Reselling of Public Utility Services

    … expense or the effort. Again, we are not just talking about going to court over a bill dispute. There could be a … annually by the resellers based on the consumer price index. Public utilities typically do not charge fees for …